You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together.
Our Global Services Group offers an outstanding pathway into a career at AmEx with our US Summer Internship Program. You will have the opportunity to build your knowledge and experience in business operations and organizational leadership.
Business Unit/Role Specific Info
The Summer Internship Program (SIP) sits under Global Servicing & Customer Engagement (GSCE) – the heart of American Express’s global operations and part of our largest division, the Global Servicing Group (GSG). Employing 36,000 colleagues in 25 countries, no two projects or teams are the same. We deliver extraordinary customer care to card members, merchants, and commercial clients around the world, while providing world-class credit, collections, and fraud services.
The SIP will offer you hands on experience with end-to-end project management. As an intern, you will lead a meaningful project over the course of 10 weeks. Collaborating with leaders to solve some of our most stimulating business challenges, your contributions will have a direct and measurable impact on our business strategies.
This is an opportunity for the eager and open-minded. We’re looking for multiskilled teammates who enjoy fast-paced work across a variety of operational functions. Project assignments are diverse and can include project management, data analysis, credit & collections analytics, card member acquisition, and fraud detection.
The SIP is not just an internship, but a pipeline into a career at AmEx. At the end of the 10-week experience, strong performing interns will receive a return offer to join our team as full-time colleagues in the Talent Rotation Program beginning August 2024. In the Talent Rotation Program, you will have three eight-month assignments over the course of two years. This program allows you to experience multiple teams and functions of the business, setting you up to for a successful career at AmEx.
We value our interns – you bring a different approach to our business; in return for your time, we will commit to supporting your development, giving you the business exposure, access to senior leaders, freedom, tools, and the support you need to drive innovation.
We will give you ownership of your project, and support you as you participate in the following program of events:
- Welcome to American Express through an induction day and training sessions throughout your internship
- Crucial projects that have real business impacts
- Regular Speaker Series with senior leaders across different business areas
- Take part in social activities, networking events and projects with other Interns and Graduates
- Structured performance management process, personal and professional development support, and ongoing feedback
- Strong social skills with the ability to work independently and in teams
- An ability to communicate and collaborate well with people at all levels
- Analytical, with an interest in both quantitative and qualitative analysis
- An interest in process improvement and different ways of solving problems
- Highly ambitious and results driven with the capacity to manage several initiatives at once and get results
- The ability to lead and bring others with you
At AmEx, we pride ourselves on our shared values. We are an organization who believes in leadership, innovation, and above all, collaboration. When we make changes, we bring our colleagues and customers with us. We have a strong culture of inclusion and identity, where colleagues can bring their whole selves to work, every day.
- Currently enrolled in any full-time undergraduate degree program with a desired GPA 3.2 or higher
- Students must have a graduation date between December 2023 and June 2024
Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees – Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Non-considerations for sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.